PlanetLab Support / Profil - Kommentare / PlanetLab

Typo in "Insufficient provileges to add a node"

Thank you very much for reporting this!

I've updated the message with the correct spelling.

Please let us know if you discover any more.
Stephen

vor 15 Jahren

navigation fail

Hi there,

Thank you for your feedback. I'm guessing that you're reeeeeally unhappy with the website navigation.

If you can provide just one example of an issue with the website navigation, then this would help us tremendously in changing the website to better meet your needs and to be more user-friendly for everyone.

If you provide specific feedback, then this would also be a test to see if we are actually serious about responding to user-provided problems. So, I hope you will let us know.

I look forward to hearing from you,

Stephen

vor 15 Jahren

navigation fail

Hi, Gerry,

Thank you so much for taking the time to describe these problems. I'm sorry that they've gotten in the way of using our site.

I've confirmed that these errors occur for the user role which you and many others have, and I've asked one of our developers to look at the errors.

If you've encountered other problems also, please let me know.

Thanks again for your help,
Stephen

vor 15 Jahren

Login works on Firefox, but fails with the same account …

Thank you for your feedback.

If this is an on-going problem for you, please contact our support@planet-lab.org mailing list with your account information so that we can help you.

In general, we test every aspect of our web site using multiple browsers. And, in this case we cannot reproduce the problem you've described. Therefore we do not believe there is a problem inherent to the login mechanism or with multi-browser support.

Please try typing your password again, or clearing any saved passwords from your browser for the planet-lab.org site, or resetting your password to a new value that you can test from both browsers.

Thank you very much,

Stephen

vor 15 Jahren

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